|
This book has been developed from years of experience working
with individuals with hearing loss and the professionals
who provide services to them. You may be the individual
with the hearing loss seeking more information to help you
on the job or you may be an employer who must find appropriate
accommodations.
The goal of this book is to circumvent the learning curve
and help you find the most effective solutions in the least
amount of time.
Case studies and examples are included throughout the
book to help you understand the human side of hearing loss
and technology. There is a hidden cost when dealing with
untreated hearing loss for both the employer and the employee.
Perceptions, performance and pay are all inter-related and
can prevent people from reaching their full potential.
One chapter deals directly with telephone issues since
this is the number one requested accommodation. Different
styles of hearing aids, work phones, cell phones and conference
call equipment are all contributing factors in finding the
best solution for each individual.
Other chapters delve into useful strategies to help manage
meetings, think universal design for meetings. Also explained
is the 'invisibile' noises that are of little consequence
to those with normal hearing, but prove to be large communication
and performance obstacles.
Addressing issues for people at every experience level:
- 10 Steps to Successful Accommodations – a detailed plan of action. 10 sets of questions you need answered.
- 17 Occupational Reports. Typical job functions, communication issues and common accommodations. Perfect for newer counselors or employment specialists.
- Primer on how untreated hearing loss impacts perceptions, performance and pay. Explains the hidden costs to short-term and long-term employment opportunities and pay.
- Dozens of case studies portray the ‘personal’ side of hearing loss, not just the technical issues.
Technology training in telephones, meetings and a cross reference of all technology mentioned in the Occupational Reports offers basic training and solid grounding.
|
